Exploring S-2’s Diverse Services: Something for Everyone
Over the past five articles in this series, we delved into the core services that make S-2international stand out from their competition. With a proactive tracking system that involves constant human involvement and communication, S-2 keeps their clients informed every step of the way. From their dedication to white glove customer service to their use of cutting-edge technology and resources, there are many reasons why S-2 is the premier choice for businesses that need to move goods from one place to another.
In this article, we will be taking a comprehensive look at all of the services that S-2 has to offer. This includes the premier services you may already be familiar with, as well as some exciting new offerings that are coming down the pipeline in the near future.
Dedication to Problem Solving
S-2international goes beyond the basics of arranging pickups and transportation modes. They take a holistic view of each shipment, considering its unique requirements to determine the best mode, carrier, and price. S-2's passion for problem-solving and their "yes we can" approach differentiates them from many transportation management companies.
The team at S-2 is dedicated to going above and beyond for their customers. They are willing to offer options and find creative solutions, even in challenging situations. Whether it's arranging freight packaging services for a customer or navigating difficult delivery locations, S-2's commitment to customer success shines through.
S-2's claim to fame lies in its tracking and proactive communication, which is powered by a dedicated team of professionals. Unlike many competitors, S-2 invests heavily in human-backed tracking, ensuring that every shipment is personally monitored and followed through. This level of involvement minimizes uncertainties, saves time and money, and adds an extra layer of safety and security to the shipping process.
Transportation Optimization Platform (TOP)
While S-2 leverages technology to streamline processes, enhance quality, add value, and differentiate itself in the market, they emphasize that personal attention remains an integral part of their service. Technology at S-2 is powered by people.
One notable example of S-2's technology focus is their Transportation Optimization Platform (TOP). This platform offers a single portal for customers to access rates and transit times across various transportation modes and providers. Customers can also book their selections through the same portal, simplifying the process.
Comprehensive Freight Insurance Coverage
Comprehensive insurance coverage is another area where S-2 shines. They offer a range of insurance options, with enhanced coverage available to provide additional peace of mind. S-2 takes freight insurance coverage seriously and offers some of the best coverage available, including General Liability, Excess Liability, Contingent Auto Liability, Contingent Cargo, and Errors & Omissions coverage, all above industry standard limits and with superior policies for premium protection. S-2 also offers additional insurance for higher value shipments on a contractual basis.
Additionally, their policies are backed by some of the best in the insurance business. To qualify, S-2 has to have top-notch carrier vetting, thorough carrier agreements, and comprehensive terms and conditions.
Drayage and Inland Transport of Imports
S-2’s extensive experience in ocean and rail drayage as well as the inland transport of international shipments sets them apart. They have experience in working with customs challenges, handling bonded shipments, and distribution management that provides customers with a hassle-free shipping experience.
“Diversity Is Our Biggest Strength.”
S-2 takes pride in being a woman-owned business founded in October, 2004 by CEO Jennifer Mead. The company is recognized by WBENC as a certified woman-owned business and has received numerous accolades, including being named a top women-owned business by Women in Trucking. Jennifer Mead herself has been recognized as a Woman-to-Watch in Transportation.
S-2 goes beyond just being woman-owned and strives for total diversity within its team, with over 50% of the workforce being women and 75% qualifying as "diverse" based on gender identity, race, age, and sexual orientation. The diverse backgrounds and perspectives of S-2's employees contribute to problem-solving and relationship-building, ultimately enhancing the customer experience.
In addition to all of these offerings, S-2 is constantly looking for ways to expand their service portfolio. Some of the exciting new services that they are developing include truckload brokerage, leveraged heavyweight air cargo and small package rates, LTL shipping management, air charter and hand carry, specialized equipment, and project management.
With their extensive network of carriers, S-2 can secure competitive rates for truckload, LTL, expedite, and drayage, and also ensure efficient and cost-effective transportation of heavyweight air cargo and small package shipments. This service extension allows them to offer shipping services to customers regardless of transit need or shipment size! Additionally, S-2’s emerging leadership in the logistics and management of Less Than Truckload (LTL), and ability to deploy it for unique solutions like airport recoveries, ensures that even smaller, less sensitive shipments receive the same S-2 service delivered with heart.
Finally, S-2 is gaining specialized equipment and project management capabilities that enable them to handle complex logistics and coordination for large-scale projects. They ensure the safe transportation of delicate or oversized goods, providing a seamless experience from start to finish.
Service with Heart
What really sets S-2 apart, however, is their commitment to providing “Service with Heart.” This means approaching every shipment with creativity, proactivity, and a dedication to getting the job done right. Whether you need help with a routine shipment or something more complex, S-2 understands that it’s not just about moving goods from point A to point B; it's about building relationships and exceeding expectations.
If you are interested in learning more about all of the different services that S-2 has to offer, we encourage you to reach out to their team directly. You can arrange a call to see firsthand how their services can benefit your business or organization, or simply get more information about how they can help you move your goods safely and efficiently. Experience the difference that S-2 brings to the table and discover a partner that goes the extra mile to ensure your success.