"Freight off your dock. Weight off your shoulders." That's our motto at S-2. We offer all our customers tailored transportation solutions that save them money, time, and headaches. Our attention to detail is unequaled, and our high-quality transportation management services give all our customers the peace of mind that comes when they know their cargo is in the best hands possible as it makes its way to its final destination.
This is our second of six articles discussing all the ways that S-2 differs from its competitors in the logistics industry. Read on to learn more about the proactive measures S-2 takes to ensure peace of mind at every stage of the shipping process.
The global pandemic opened the eyes of people around the world to the fragility of today's supply chains and commercial transportation systems. Virtually every product that required shipping was at risk of shortages or non-availability, with toilet paper leading the pack, followed closely by automotive and healthcare products. Suddenly, every business that shipped goods anywhere was clamoring for some form of security that their product would arrive at its destination safely, securely, and on time.
Fortunately, S-2 has already demonstrated mastery in those service details. We provide our customers with high-quality support and proactive service to ensure the safe delivery of every package, every time.
How do you know which transportation management service providers are delivering with consistent quality? One way to measure that performance is to examine the number of insurance claims made against the carrier or provider.
General cargo or freight insurance coverage policies protect shipments from damage or loss that might occur with any payload. Damage caused by accidents during transit, unforeseen environmental circumstances, or even thefts can be expensive, and insurance can help defray those costly losses.
Higher claims numbers, however, may indicate faulty carrier vetting or safety protocols. Low claims numbers, on the other hand, are a sign that your transportation partner takes a measured and focused approach to managing the safety and security of your freight.
At S-2, we are diligent in the vetting and tracking of the performance of all carriers with whom we do business. Our extensive virtual fleet includes transportation services across multiple modes, including ground expedite, truckload, drayage, specialized equipment, and air.
Our exhaustive vetting of these providers ensures that the quality of their services matches the quality of our own. We know that shipping companies that demonstrate a high level of attention to the care of the goods they transport will have low insurance claims numbers attesting to that fact. It is also critical to review length of time in business, a carrier’s specific securement processes, insurance coverage, word-of-mouth reviews, customer input, and the level of communication provided. This comprehensive approach means S-2 is helping to set each shipment up for success.
We are acutely aware of our obligation to help protect your goods after you select S-2 to manage your shipping needs. S-2 offers a variety of freight insurance coverages to meet your specific needs:
Of course, no transportation customer wants to experience any delays or damage arising from the transportation of their products. S-2 knows that and offers exceptional visibility throughout the shipping process to all its customers. We use a three-part strategy to ensure we've captured and addressed every detail of our customers’ shipping requirements:
All details of every S-2 shipment are shared with the customer, so they are always aware of the status of their shipment and the safety of their products.
As we noted above, S-2's motto is "Freight off your dock. Weight off your shoulders," and we honor that assertion in every shipment we accept. You can find out for yourself by contacting us for a demonstration or a chat about your shipping needs. And mark our page; our next blog will discuss our roster of specialized logistics solutions. So what can we help you deliver?